Here we go again.
Galaxy S24 early adopters are reporting bugs and other problems that they’ve been experiencing with their device since it launched just a few weeks ago. Much like the various issues that iPhone 15 and Pixel 8 early adopters experienced when those phones debuted last year, the reported problems with Samsung’s latest line of smartphones are starting to pile up.
From display problems to wonky camera issues, Galaxy S24 owners are learning the hard way that there is a price to being the first to buy a new gadget. Of course, there will likely be some fixes from Samsung coming out in the near future, like Apple and Google rolled out for their respective devices.
But, for now, here’s a rundown of what Mashable özgü been seeing when it comes to Samsung S24 issues.
Vivid display mode issue
One of the big selling points for the Samsung Galaxy S24 is the display. Unfortunately, that’s also one of the biggest problems facing the device, according to some users.
Across social media, Galaxy S24 early adopters are finding issues with how colors are being shown on the Galaxy S24 display. Forbes found that even some users on Reddit have reportedly returned to using the previous model, the Galaxy S23, because the colors are so “dull” or washed out on the smartphone display.
https://twitter.com/UniverseIce/status/1751782447723974886″ target=”_blank” title=”(opens in a new window)” rel=”noopener
However, the statement does also note that it’s taking in feedback, so perhaps the loud rejection for the Vivid display mode on the Galaxy S24 will cause Samsung to reverse course.
Green line display issue
Samsung may be trying out some new things with the colors in Vivid display mode, but this one certainly isn’t intentional.
Some Galaxy S24 users are experiencing another, much worse, display issue: A green line appearing vertically, straight down from the top to the bottom of their screen. Some are even finding a white line going across the display too.
To make matters worse, it’s not clear why this is happening — and Samsung is reportedly not taking responsibility for the issue.
According to a post on the Samsung community forums and a report from Phone Arena, users who are experiencing this green and/or white line issue are being turned away from Samsung, claiming the responsibility to fix the issue lies with the cellular service providers like T-Mobile and Verizon. Furthermore, those Galaxy S24 owners are being given the runaround from the phone service providers, too, leaving them with no choice but to return the phone and repurchase a new one, losing out on any discounts they received from buying the Galaxy S24 the first time.
Looking around online, it seems like this green line display issue occurs on some older models after years of use. However, Galaxy S24 users are experiencing this issue after just days of usage. Unless these users are dropping their device and inflicting the damage, these green lines appear to be a manufacturing defect, one which Samsung would be responsible for.
Faulty cameras
One of the major selling points of the Samsung Galaxy S24 Ultra, the priciest of the company’s new line of Galaxy phones, are the cameras.
The Galaxy S24 Ultra comes with a total of four rear-facing cameras including a 12MP ultra-wide camera, a 200MP wide camera, a 50MP telephoto camera with 5x optical zoom, and a 10MP telephoto camera with 3x optical zoom.
Some unfortunate Galaxy S24 Ultra early adopters have received defective phones that jump while switching camera to zoom in. There are also issues with certain lenses producing grainy and dull photos.
https://twitter.com/smasithick/status/1752209804565893388″ target=”_blank” title=”(opens in a new window)” rel=”noopener
According to @smasithick, when he went to the Samsung service center, “the manager was already aware of the issue affecting many first-batch devices made in India.” Samsung offered @smasithick a replacement unit, but in his latest update @smasithick says the company is now planning to release a software update to fix the issue.
Android Auto issue
Longtime Samsung smartphone users may be very familiar with this sorun. Connectivity issues with Android Auto, the Android-device feature that connects your smartphone to your vehicle’s dashboard, have been especially prevalent with Samsung’s devices. And the Samsung Galaxy S24 is no different.
There’s a page addressing the Android Auto issue on the official Samsung UK website, as first noticed by 9to5Google.
“Some users have reported that they are unable to use Android Auto to connect their Galaxy S24 to their Volkswagen, Skoda, or SEAT cars,” says Samsung.
While Samsung recommends some potential fixes, like checking the Android Auto settings, the company says the sorun lies not with the Galaxy S24 or Android, but with the aforementioned car manufacturers like Volkswagen.
For example, with Volkswagen, there is a known hotspot bug that might require an update on the vehicle from the dealer, says Samsung.